MILAN ( – GPI has signed an agreement with the San Donato hospital group for the management of the outsourcing of the CUP (Centro Unico di Prenotazione) of the IRCCS Galeazzi Orthopedic Institute of Milan, of which it is one of 18 buildings of excellence. There are more than 23 million Italian citizens who access the Contact Center services that the Gpi group provides on behalf of public and private hospitals, and of healthcare companies: an activity that produces revenues of 81 million euros (in 2017), equal to 45% of total turnover. “The agreement with an important partner, such as the San Donato hospital group, is a recognition of the quality of our call and contact centre services – said Roberto Pavone, North-West Business Director of the GPI Group – To be chosen by a prestigious Institute such as Galeazzi is a source of great satisfaction to us.”